Season 1.0 / Help and support
Make the town answer for its promises.
Season is a local civic strategy game. Build a costed manifesto, record practice ballots, govern a fixed budget, and see what actually got done.
- No account required
- Local practice
- iOS 16+
01 / Quick help
What do you need?
Start with the part of Season that needs attention. Every answer below reflects the current local iOS build.
Start a term
Open the sample council or create a private practice town.
02Delete local data
Use the irreversible account reset from Me.
03Report or block
Understand how local safety records work.
04Privacy Policy
See how local records, sign-in, and photos are handled.
05Terms of Service
Read the rules for using Season and its local content.
02 / Getting started
The first minute
Practice mode needs no account. The bundled fountain term is the fastest way to understand the full civic loop.
- Open Chats and choose Start with the fountain.
- Inspect the sample roles, costed promises, and visible budget in the Season tab.
- Open the practice ballot, record manual rehearsal choices, and close a round once quorum is met.
- Govern the town, resolve turns, compare completed work with the manifesto, then archive the term.
03 / Game questions
How the practice loop works
Season is a simulation with local receipts. It is not a real election, public office, financial product, or multiplayer service.
Is Season a real election or multiplayer service?
No. Elections, candidates, residents, invitations, reactions, ballots, projects, and outcomes are fictional practice content. A Season ballot is not an authenticated vote, and no remote participant receives it.
Do I need an account?
No. Practice mode is available without an account. Sign in with Apple is optional and creates a local account projection on this device; it does not create a remote Season multiplayer account.
How does a practice ballot work?
You manually record one practice ballot for each rehearsal role in a round. Season tracks the configured quorum and prevents the same role from being counted twice in a round. A tie opens a fresh runoff for the tied candidates.
Why can I no longer edit campaign promises?
Opening the practice ballot freezes the roster and manifestos so the voting record cannot be rewritten after campaigning closes. Earlier changes remain visible in the local decision journal.
Why does funded work not change the town immediately?
Funding reserves credits, but modeled conditions change only when work completes on a governance turn. A funded project that is still building is not treated as delivered.
How is the final accountability report calculated?
The report compares completed units with the units promised in the manifesto. Promises may appear fulfilled, partial, building, or unfunded. Spending alone does not count as delivery.
What carries into the next term?
A successor term carries forward modeled town conditions only. Previous candidates, promises, ballots, project authority, and eligibility do not carry forward automatically.
04 / Local by design
Your records stay close.
The current build keeps practice terms, ballots, reports, chats, Town Square posts, safety choices, preferences, and selected photos in app-owned storage on this device.
- ChatsText and up to nine selected photos per local message.
- Town SquareText-plus-photo posts that stay on this device and survive relaunch.
- ProfileAn optional photo cropped and stored locally; change or remove it from Me.
- SafetyReports and blocks create local records, not remote moderation tickets.
05 / Safety
Report and block without inventing a remote case.
Open Me, choose Report or block a participant, then review the result in Reports & blocked participants.
Report: Choose a listed fictional participant and record what happened. The report is stored in local app data so you can review the receipt later.
Block: Blocking hides the conversation on this device. You can return to the Safety center and unblock the participant.
What does not happen: Season does not send the report to remote moderation, notify the selected participant, establish identity, or create a real-world safety outcome in v1.0.
06 / Account and data
Delete the local account and its records
Deletion is irreversible. Your Apple ID is not deleted or changed.
- Open Me.
- Under Account & data, choose Delete account.
- Review the deletion summary and type DELETE.
- Choose Delete my account.
07 / Troubleshooting
When something does not finish
The current build has no cloud sync, remote multiplayer, or automatic Season account recovery.
A save failed or a form would not submit.
Check that required text fields are complete and numeric values are inside the ranges shown in the form. If a save fails, the draft should remain visible so you can correct it without repeating the action.
My records are missing after reinstalling or changing devices.
Season does not provide remote account storage or cloud sync in the current build. Local records are not automatically restored on another device and may be removed when the app is removed.
Sign in with Apple did not finish.
Confirm that you are signed in to your Apple ID and that Sign in with Apple is available on the device. If the platform flow remains unavailable, continue in practice mode. A Season account is not required to play.
A photo did not attach or publish.
Choose an image from the system photo picker and try again. A Town Square post still needs text. Chat messages can contain text, photos, or both, up to nine photos.
Why is a practice ballot still open?
Closing a round requires the configured quorum. Record enough practice ballots for the current round, then choose the close action again. A tie opens a new runoff round for the tied candidates.
08 / Contact
Still need help?
Include your device model, iOS version, Season version, the steps that led to the issue, what you expected, and what happened. A screenshot can help, but remove personal information before sending it.
Support contact: use the verified support contact published with Season's App Store product listing. The operator's monitored support email must be added here before publication.